Effective Date: January 1st 2025
Welcome to TownHost!
At TownHost, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing details provided when you sign up for our services.
- Technical Data: IP address, browser type, operating system, and other details collected through cookies and analytics tools.
- Usage Data: Information about your interaction with our website, such as pages viewed and time spent.
- Communication Data: Messages and requests submitted via contact forms or email.
2. How We Use Your Information
We use the collected information to:
- Provide and manage our services, such as hosting and website development.
- Process payments and manage subscriptions.
- Communicate with you, including sending newsletters or service updates.
- Improve our website and services through analytics and feedback.
- Comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell or share your personal data with third parties, except:
- Service Providers: Trusted partners who assist with payment processing, email marketing (e.g., Mailchimp), or technical support.
- Legal Requirements: If required by law, court order, or to protect our rights.
4. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Analyse website traffic through tools like Google Analytics.
- Remember your preferences for faster navigation.
You can control or delete cookies through your browser settings.
5. Your Rights
As a user, you have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with a data protection authority if you believe your rights have been violated.
To exercise your rights, contact us at support@townhost.co.uk.
6. Data Security
We implement robust measures to protect your data, including encryption and secure servers. While we strive to safeguard your information, no method of online transmission is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notification.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
- Email: support@townhost.co.uk
- Address: TownHost c/o The Legend of Skippy, 33 Kilwick Street, Hartlepool, TS24 7QG, United Kingdom
Thank you for trusting TownHost with your information.